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How to Build a Member-First Team

How would you feel if your organization had a Member-First Team?

Do you have a diverse workforce and need to break down silos, build trust, and transform communication?

In this presentation, audience members will:

✓ Design a member-centric team
✓ Increase team collaboration and strategic alignment
✓ Improve and enhance team collaboration and breakdown communication barriers


Become a member for a day.

Beginning with the member journey, experience the life of a member as they interact with your association. Hear what members say through the VOM – voice of the member research.