How to Build a Member-First Team
How would you feel if your organization had a Member-First Team?
Do you have a diverse workforce and need to break down silos, build trust, and transform communication?
In this presentation, audience members will:
Become a member for a day.
Beginning with the member journey, experience the life of a member as they interact with your association. Hear what members say through the VOM – voice of the member research.